The Phone Spot

4.00 stars

196 Reviews

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Louise's complaint against The Phone Spot

Louise watson



Complaint against The Phone Spot

Really unhappy with phone spot yesterday I received a call saying I was due for an upgrade. He told me about the 2016 Samsung galaxy a5 to which he made sound great and being a lover of Samsung I agreed to the contract plus the upside was I'd be paying £26 mnth as apposed to the £39 I'm paying at present. After the call I done my research on the new phone only to find I can buy this phone new for £250 from amazon. He had me agree to a 24 mnth contract at £26 mnth I'm absolutely fuming about this and of course no one will pick up the phone I've been trying to phone the same number back since yesterday.

  • supporters 0

Lapsed. Louise has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Louise I’m sorry to hear you are unhappy with the phone you have received, you can return and cancel within 14 days of receiving the phone. Please call our customer service team on 01509 618 593, we are quite busy at the moment due to the festive period but we are dedicated to answering all our calls. Amy The Phone Spot Customer Support team
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