The Phone Spot

4.00 stars

195 Reviews

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Seanin's complaint against The Phone Spot

Seanin Friel

09/01/2018

[LAPSED] Scammed

Complaint against The Phone Spot

I run a business from my phone. I received a cold call from a company saying they are a branch of car phone warehouse. THey offered me a deal, and lied to me on the phone about how many Gs of data would be available. I received confirmation of the contract, with the low data allowance, and I can’t reach them. I can’t be recognised on their system so can’t log in and track the phone they’re sending me, and am frantic with worry as I do NOT want this contract. So many reviews online of people complaining because they received faulty refurbished phones, and that the phone lines cost 13p a minute to call for help! I need someone to advise me please!

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Lapsed. Seanin has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Seanin, Thanks for your feedback. I apologise for the circumstances relating to your order. We understand your concerns and would like to investigate this further. Please call our customer service team on 01509 618 593 to discuss this further. Roshni | The Phone Spot Customer Support team
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