The Phone Spot

4.00 stars

196 Reviews

Broadband silhouette


Bernard's complaint against The Phone Spot

Bernard Hoffmann


[LAPSED] Still Waiting To Receive Upgrade

Complaint against The Phone Spot

I was contacted on three separate occasions by various personnel rom your company re-upgrade. O the first occasion I was informed that the upgrade would be with me within 3 to 5 working days. Three weeks went by still no upgrade, again received call from one of your personnel to find out was I happy with the upgrade informed him still not in receipt told him that I spoke with Alan at great length and due to the problems I have had he would personnaly make sure that the upgrade would be dispatched and due to the inconvenience caused as an apology he was enclosing a phone cover and car charger to date still not received any of the enclosed, Very Poor Service From A Company That Receives Awards.

  • supporters 0

Lapsed. Bernard has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Bernard, Thanks for your review. I’m sorry to hear that you still haven't received your upgrade order. If you wish to discuss this further please call customer service on 01509 618 593. Ryan | The Phone Spot Customer Support team
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