The Phone Spot

4.00 stars

180 Reviews

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malcolm 's complaint against The Phone Spot

malcolm moore

14/03/2018

[LAPSED] trying to cancel order

Complaint against The Phone Spot

was contacted last thursday following expiration of my existing o2 contract. after further consideration decided not to go ahead with order. phoned them on monday and tuesday. was passed around to various different "customer service" staff. was on the phone for over an hour. all i wanted was to revert my account back to how it was before i received the call. was eventually told this would happen, however when i check my o2 accountnothing has changed back!!

  • supporters 0

Lapsed. malcolm has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Malcolm, Thanks for your feedback. I’m sorry to hear about the situation and would like to discuss this with you further. If you wish to make a complaint please call customer service on 01509 618 593. Roshni | The Phone Spot Customer Support team
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