The Phone Spot

4.00 stars

196 Reviews

Broadband silhouette


Andrew's complaint against The Phone Spot

Andrew Morgan


[LAPSED] Unable to cancel agreement

Complaint against The Phone Spot

I was cold called and offered 'best deal' only to find O2 could half my bill further! Called customer service to cancel and was put through all kinds of tactics and told to ring back as they couldn't access my account. Blamed me for giving incorrect personal details! Was on phone for 30 mins. Got nowhere. Have had no contact from them since initial call only generic text message. Terrible service.

  • supporters 0

Lapsed. Andrew has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Andrew, I apologise for the circumstances relating to your order. We understand your concerns and would like to investigate this further. Please call our customer service team on 01509 618 593 to discuss this further. Chris | The Phone Spot Customer Support team
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