The Phone Spot

4.00 stars

196 Reviews

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Lee's complaint against The Phone Spot

Lee pollard

26/11/2016

[LAPSED] Upgrade on phone

Complaint against The Phone Spot

I got a phone call to say i was due upgrade on phone gave me a price on monthly cost said id have a think and get back in touch rang back was told that deal was not available on galaxy s7 edge its only s7 so ok give me that deal then to which they say great your phone will be with you in 3-5 working days they passed rang them back and was told oh its 14 days after its been given the all clear not happy told them just cancel it as dont want it now we cant do that need to contact cutomer service which doesnt exist

  • supporters 0

Lapsed. Lee has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Lee, Thanks for your feedback. Sorry to hear you’re having issues contacting us. Please call our customer service team on 01509 618 593 so we can assist you. Chris | The Phone Spot Customer Support team
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