The Phone Spot

4.00 stars

196 Reviews

Broadband silhouette

COMPARE THE BEST TV & BROADBAND DEALS

Tracy's complaint against The Phone Spot

Tracy Murfin

27/09/2017

[LAPSED] Want to cancel contract not started yet but hard sell deal not as good as stated.

Complaint against The Phone Spot

Hard sell for upcoming contract . However after checked with 02 and it's cheaper staying with them .

  • supporters 0

Lapsed. Tracy has not responded in 90 days

  • Comments (8)

ThePhone Spot | | VERIFIED

Hello Tracy, Thanks for your feedback, I’ve passed on your feed-back to our sales teams. Chris | The Phone Spot Customer Support team

Tracy Murfin | | VERIFIED

User Responded via private message

Tracy Murfin | | VERIFIED

Still no reply

ThePhone Spot | | VERIFIED

Hello Tracy, Thanks for your feedback. I apologise for the circumstances relating to your order. We understand your concerns and would like to investigate this further. If you wish to discuss this further please call customer service on 01509 618 593 Roshni | The Phone Spot Customer Support team

Tracy Murfin | | VERIFIED

I have tried calling but am continuously in a queue. Not how I wish to spend my money . I just want s confirmation e mail from you to say you will not be proceeding with the contract. 02 are offering me a much better deal . I would like this done today.

Tracy Murfin | | VERIFIED

User Responded via private message

Tracy Murfin | | VERIFIED

User Responded via private message

ThePhone Spot | | VERIFIED

Hello Tracy, Thanks for your review. If you wish to cancel your recent order please call our customer service team on 01509 618 593 so we can help, all calls are charged at a landline rate. Chris | The Phone Spot Customer Support team
400 characters

195 other reviews of The Phone Spot


loader