Supanet

1.00 stars

14 Reviews

Broadband silhouette

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TERESA's complaint against Supanet

TERESA BURGESS

07/02/2018

Never got a proper service

Complaint against Supanet

I was with this server for several months. I never got a proper service in all this time. When I contacted customer sevices on many occasions I waited on the line for sometimes an hour only to be told that I could not expect to get a decent signal in the area where I live, after being told this same thing over and over I decided to change my server to BT, LOW AND BEHOLD I now have an excellent service. However nearly a year after being with them Supanet they have just take £287 out of my bank account. This is my rent money, and they are refusing to pay me back. What can I do about this? it is TOTALLY unfair. OUTRAGEOUS

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