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Linda's complaint against Phone Recylers
Awaiting payment for my phone from this company for over 2 weeks.
Complaint against Phone Recylers
I sent my old Samsung Galaxy S5 phone to phone recyclers and received an offer for £82.50 on the 30th November which I accepted. Payment was promised within 3 to 5 working days. I have not received any payment. I have e-mailed them several times and not received any response. I have also tried contacting them by telephone. They either advise all their customer service advisors are busy or say all their advisers are busy. I have become increasingly frustrated at their lack of communication and absence of payment. I have since read numerous negative comments about this company not paying customers for their phones.
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