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Katharine's complaint against Sb7mobile
[RESPONDED] 02 charges made to sb7
Complaint against Sb7mobile
I have recently renewed my contract with 02 to find that i have been being charged £20 a month since 2015 to SB7 who seem too have been able to do this since i once downloaded an app to created a card with minted mobile. I had no idea that i could be charged for anything like this on my mobile and am outraged that this sort of device is used to procure ,one from people like me who have limited knowledge of the technology we are using. i had received messages but did not realise that i could be paying for anything that was not signed for by myself and agreed within the contract. I intend getting in touch with the BBC and with my solicitor. It is terrible that this can happen. i seem to have paid out more than £300 for absolutely nothing.
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- Comments (2)
Customer Service | | VERIFIED
Sarah Louise | | VERIFIED