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ROBERT's complaint against Sb7mobile
[RESPONDED] sb7mobile scam
Complaint against Sb7mobile
on feb 28th I ordered an on-line shop with sainsbury's apparently as I have since been informed by sb7mobile I ticked a box to agree to participate on a mobile based competition to win a possible prize of £25000.00 I have since been informed that there was small print but I cannot recall seeing it.this stated that i had agreed to paying £4.50 (inc vat) each week for this privilege. they (sb7mobile) say that they have sent me many texts concerning my membership of their competition but I am certain that i never received any. any way at that time I was using Vodafone pay-as -you-go and I suddenly found that my £20 top up was depleting rapidly there is no paper bill with P A Y G so I failed to make a connection. after finding that my PAYG top up was rapidly depleting I decided in july to enter a Vodafone monthly contact upon receiving my first Vodafone bill I discovered that every sunday sb7mobile were sending me some spurious text (that i fail to remember receiving) and charging me £4.50 before I realised what was happening and put a stop on sb7mobile texts they charged me £125.00 I am not sure who was the beneficiary Sainsbury's or sb7mobile but in any case i am 72 years old and consider that i was unsuspectingly caught in a deliberate scam.
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- Comments (2)
Customer Service | | VERIFIED
Sarah Louise | | VERIFIED