4.00 stars

11 Reviews

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Elisabeth's complaint against SPTWO LTD

Elisabeth Dirkes


[LAPSED] By answering a question I got involved in a prize draw scam and these people have taken £40,50 !!!!!

Complaint against SPTWO LTD

Entered in prize draw and didn't realise they took money from my account without me realising it.They took £9 in August ..£22.50 in Sept.and another £9.00 in Oct !Everytime I got a text I deleted it because and thought I got rid of them but I didn't realise that They kept taking money from my account! I never realised that that was possible so first blamed the talk mobile company....Person I spoke to told me I had to phone them to stop this scam and they gave me their telephone number.When I realised they still took money I phoned again and the man confirmed that I stopped it on 22 sept. But that in my oct.billing I still got charged the £9 I do hope you can help me to get a refund of £40,50 please

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Lapsed. Elisabeth has not responded in 90 days

  • Comments (1)

Customer Service | | VERIFIED

Hello Ms Drikes, The charge is for entry into our weekly competition for the chance to win a prize as stated in the advert. If you would like us to explain how our service works or to look into this for you then you can call our Customer Services Team on 03301340183, or email us at [email protected] We look forward to hearing from you. Customer Service for SPTwo.
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