Want to resolve an issue with Virgin Media?
Or simply share your experience
What we think
Virgin Media review
Read more...
Telecoms guides
Lost your mobile? Here's how I returned a lost mobile to its owner in minutes
Want to stream for free? Here are the best free trials for movies and music
Can you get compensation when your broadband or landline provider lets you down?
EU roaming charges: will it cost to use your phone abroad?
Andrew's complaint against Virgin Media

Andrew Pidgeon
30/10/2019
Awful company, awful customer service, awful response times, awful awful awful
Complaint against
Virgin Media
Tried to cancel my account after a £50 increase in my bill - took 3 months and loads of complaints, apparently still owe virgin money so 5 months on are still having problems with them, they don’t respond, cut you off, don’t answer queries and break promises every single phone call. I’ve wasted too much of my life with this company, please avoid!
- supporters 0
Virgin Media has not yet responded
- Comments (0)