Virgin Media

1.00 stars

229 Reviews

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oliver's complaint against Virgin Media

oliver alexander

12/11/2019

useless

Complaint against Virgin Media

im not going to write a huge review, here a a few bullet points that i have had dealing with virgin. false claims. false information. there call centers follow the websites protocalls. so 10 mins to get though, they ask you for detials you already gave them, wont go further with out. charge you at the end of your contract. in short they challenge you every step of the way, even if your facts are sitting infront of there screens. just stay away. i have had many many many complaints calim they have solved it, but they cant give you any information regarding it. claim they solve complaints when hey haven't. told me i cant get hold of a manager, when i threaten to sue, less then 30 seconds later, was talking to the floor manager who apologised for the mis information, opened a case. and said we will let you know what happens with the case, that was 6 months ago. just simple stay away.

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