Virgin Media

1.00 stars

229 Reviews

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Kathryn's complaint against Virgin Media

Kathryn fenlon

08/09/2015

Very Poor Broadband

Complaint against Virgin Media

The quality and strength of the broadband is unacceptable I have had three engineers round who either criticize the previous engineers work or claim it is fixed or I have had engineers dial in who just say there is nothing wrong?! The signal is never very good but is inconsistent and drops to the point where it sometimes can not support a digital radio app or streaming a tv show. I should now be out of contract but due to moving during the term, virgin reset the start date to the date of moving to my new house so I am forced to suffer this poor service for longer

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