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Ross's complaint against Virgin Media
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Complaint against Virgin Media
I was forced to move out of rented accommodation and into an area not supplied by Virgin media. When I contacted them they informed me that because 'I' broke the contract, I owed the £225. But because I moved out I 'had' to close my account. I then tried to set up a payment plan to pay the amount and was told that I couldn't because the account was closed!! I was then informed that if I didn't pay by the 26th may (20 days) the debt would be moved to a debt collector. That was my only option, pay it all now or ruin my credit rating!!
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