Vodafone

4.00 stars

422 Reviews

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Catherine's complaint against Vodafone

Catherine Davies

18/10/2017

[RESPONDED] Credit file affected

Complaint against Vodafone

Vodafone had black listed me due to an insuranceon s phone. This was set up in a new billing profile which I was totally unaware of. Also, I ended the contracts over 18months ago. I have contacted them on numerous occasions with the promise that someone would sort it out and get back to me......this has made me ill.......I could go on & on with the problems including my 12 year old daughter being left stranded as they cut off our phones.

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Vodafone has responded

  • Comments (1)

Lee Saunders | | VERIFIED

Hi Catherine, So we can investigate this further, email us via this form: https://www.vodafone.co.uk/contact-form/ To access it, just copy and paste the link above into your web browser and enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check I've received it. Kind regards, Lee Vodafone Social Media
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