Vodafone

4.00 stars

422 Reviews

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Brian's complaint against Vodafone

Brian Walker

30/06/2017

[LAPSED] Messed about and overcharged by Vodafone me and partner

Complaint against Vodafone

Had contract with Vodafone and they set me up 1 without me knowing charging me for 2 then cancellation fee of 600-700 which they tried to take out my account, managed to resolve issue but got set back up on wrong package paying more now they passed it to debt collection I can't do nothing plus trying to say my partner owes 1800 for a contract not happy at all :(

  • supporters 0

Lapsed. Brian has not responded in 90 days

  • Comments (3)

Phil Wilson | | VERIFIED

Hi Brian, Apologies for any inconvenience this may have caused. So we can assist further, please contact our designated Social Media team on: Facebook: @VodafoneUK http://vodafone.uk/2lSAYCU Twitter: @VodafoneUKhelp http://vodafone.uk/2lOfx4T Once done, we’ll be in touch to help as soon as possible. Thanks, Vodafone UK

Brian Walker | | VERIFIED

Can I just ask why on social media I have tried calling to sort it but no one can resolve the problem for me and want it sorting thanks

Phil Wilson | | VERIFIED

Once contacted through our direct channels Brian, we'll be able to take your details securely and help. Thanks
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