Vodafone

4.00 stars

422 Reviews

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David's complaint against Vodafone

David Maddick

09/11/2017

[LAPSED] Mobile phone contract extended from 24 months to 30 months.

Complaint against Vodafone

Took 24 month mobile phone contract out with Vodafone nov 2015. Vodafone are telling me that my contract ends April 2018 making this a 30 month contract. I have contacted Vodafone complaints department but only get that their records show that my contract ends in April 2018. This extra 6 months mean that I will be paying an extra £300 on my contract.

  • supporters 0

Lapsed. David has not responded in 90 days

  • Comments (1)

Lee Saunders | | VERIFIED

Hi David, So we can investigate this further, email us via this form: https://www.vodafone.co.uk/contact-form/ To access it, just copy and paste the link above into your web browser and enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check I've received it. Kind regards, Lee Vodafone Social Media
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