Vodafone

4.00 stars

426 Reviews

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Elaine's complaint against Vodafone

Elaine Morrison

09/11/2017

[LAPSED] The amount vodafone charge for minutes out of plan

Complaint against Vodafone

Not dealing with issues or resolving any query I had Advised to change the plan, being offered for sim only extortionate, better offers as a new customer No loyalty shown for length of time a customer Spending 1.30 hours on phone Dealing with a manager then being cut off after an hour which is infuriating

  • supporters 0

Lapsed. Elaine has not responded in 90 days

  • Comments (1)

Lee Saunders | | VERIFIED

Hi Elaine, So we can investigate this further, email us via this form: https://www.vodafone.co.uk/contact-form/ To access it, just copy and paste the link above into your web browser and enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check I've received it. Kind regards, Lee Vodafone Social Media
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