XLN Telecom

1.00 stars

9 Reviews

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Peter's complaint against XLN Telecom

Peter Cottle

26/02/2019

FREE wifi

Complaint against XLN Telecom

Signed up in January and have had many issues. The stability of the line dropping out customers cards in my business declined as no WiFi ! They said it had dropped 7 times in 7 days which is quite normal! The main issue is that I signed up for their ‘free’ WiFi for use to the customers - it’s never worked - excuse after excuse. Now I’m told it won’t work for what ever reason but because it’s free for 6 months I can’t do anything about it as it’s not part of my contract. I signed up as this was an essential part of what I wanted. Basically they said there is nothing I can do about it - it’s free!!

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