Plusnet

2.00 stars

34 Reviews

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Amanda's complaint against Plusnet

Amanda Bailey

18/11/2016

£30 Charge for Disconnection of the Service

Complaint against Plusnet

After having poor internet service for my years contract with Plusnet I decided to not renew you contract for a further period and so have been charged £30 to have my phone line that I never used disconnected . I did question the charge but was told that there was no option but to pay. I have paid to ensure that my credit rating is not impacted but don't feel happy about this charge.

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