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Mrs Janet's complaint against Sky

Mrs Janet Wells

20/10/2015

[LAPSED] i have been having problems with sky recording failing since november 2014

Complaint against Sky

i have rang sky up on numerous occasion complaining as my equipment keep failing to record it keeps saying technical error, they sent engineers out and they have told me that they think there is an item of equipment in my house like microwave, radio, etc or even a garage door somewhere around that might be breaking the waves causing the equipment to fail, I feel that this is really unfair as I am paying for an installation that is not functioning as it should do and therefore surely if this is what is causing it to fail then why havn't they improved there equipment to stop this from happening, it is not cheap to have these services and I am not getting the service I am paying for

  • supporters 0

Lapsed. Mrs Janet has not responded in 90 days

  • Comments (1)

Alastair Hosie | | VERIFIED

If you have a complaint with a Sky product or service, please call us on 03442 411 653 with your account details, we will be happy to discuss further. If you'd prefer to chat online visit our 'Contact Us' page https://contactus.sky.com/uk/make-a-complaint Do not share any account or personal details on any public forums. For more information about how Sky handles complaints click here http://help.sky.com/articles/sky-customer-complaints-code-of-practice. We look forward to hearing from you.
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