Sky

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Michael's complaint against Sky

Michael Groves

16/01/2015

[LAPSED] Shocking Customer Service, Sworn at by Staff Member

Complaint against Sky

Trying to solve issue with email account, the lady I spoke with was unhelpful and confusing at best, when I told her she wasn't listening she swore under her breath, when I asked to speak to a manager she said "do you know what..." and hung up. A followup call to another staff member solved my issue in 5 minutes, but this kind of attitude from people representing your company is unacceptable and I want some kind of response

  • supporters 0

Lapsed. Michael has not responded in 90 days

  • Comments (1)

[User Deleted] | | VERIFIED

If you have a complaint with a Sky product or service, please call us on 03442 411 653 with your account details and we will be happy to discuss further. If you'd prefer to chat online visit our 'Contact Us' page https://contactus.sky.com/uk/make-a-complaint Do not share any account or personal details on any public forums. For more information about how Sky handles complaints click here http://help.sky.com/articles/sky-customer-complaints-code-of-practice. We look forward to hearing from you.
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