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103 Reviews

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Mr paul's complaint against Sky

Mr paul parker


[LAPSED] Viewing card

Complaint against Sky

We have a intermittent fault with the viewing card that I have complained about . I was told you would send a new card out but was not told the existing card would be cancelled. This means i would have no sky channels until the new card arrives. This is a totally unacceptable method of customer care .having intermittent viewing is better than none. So i am to put up with a faulty card or loose my viewing until a new card arrives .as stated before this is not acceptable method to loose a service that is paid for.

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Lapsed. Mr paul has not responded in 90 days

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Alastair Hosie | | VERIFIED

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