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Lloyd's complaint against Talkmobile
A dozen calls being told the same thing over and over. Only to find out it was something else.
Complaint against Talkmobile
Stolen phone, handset blocked despite us informing them that the handset stolen was different. tried using old handset as replacement but it was blocked. Not one useless member of staff picked up on this and told us repeatedly that it was a sim issue. They were informed repeatedly that the handset being used as a replacement was the original one sent as part of the contract. 12 days before carphone warehouse in the end solved the problem. We have lost income due to this but if we try to complain i speak to a rude asian man who seems to know little more than his call centre staff.
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