BT

1.00 stars

453 Reviews

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Hubert's complaint against BT

Hubert Cathie

21/01/2016

Acct GB15343859. BT cancelled our phone line TWICE by mistake from Aug to Oct 2015

Complaint against BT

BY gave TWICE our phone line and number to other customers so we were left without phone but WORSE they now charge us for cancellation fees and because of this we now appear to have a DEBT!!! When in fact we never cancelled ant line at all. We have contacted BT employess 20 times and no one has solved it !! GB15343859 We are very unhappy about it and are trying for someone at BT to cancel those fees which we should not pay as we never asked for our phone to be cancelled!!!

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