BT

1.00 stars

457 Reviews

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Kath's complaint against BT

Kath Lothian

28/04/2015

BRITISH PUBLIC ...DONT GO WITH BRITISH TELECOM - U N B E L I E V A B L E !!!

Complaint against BT

Having been with BT for many years. . have had atrocious problems - especially over last 2 years when we moved our broadband to them !! Wish never had .. the inconvenience has been disgusting.... internet is either not working or so slow it can take 3/4 hours to send 1 small email. WE CANNOT RELY ON BT ... hours behind on routine things to do on internet .. daughter cannot study via BT, hours work cannot be done on it...we miss deadlines for jobs and offers on ebay ... ca 10-12 engineers been ... PROBLEMS ALL THE TIME .. CRACKLY LINE .. CANNOT EVEN HEAR ON PHONE at times. PROBLEMs STILL NOT RESOLVED

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Kath Lothian | | VERIFIED

29 APR 2015 . Today alone, I have tweeted 5 times to BTCare .. BT Care does not seem like a national company , but rather a small group of people who just say something because other people have said it. Out of my 20-30 tweets in total, I have asked for a Senior Customer Service Manager to call - no call! I have tried to contact Noel Kirkpatrick, as he still has not sent in post details of our bills - showing small adjustments which shouldn't have been on anyway. Trying to pay something. K
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