BT

1.00 stars

455 Reviews

Broadband silhouette

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cliff's complaint against BT

cliff groom

14/10/2015

complete ignorance from BT

Complaint against BT

I SENT A LETTER OF COMPLAINT ABOUT AN EXCESSIVE CHARGE on 5/10/15 to bt head office, not even an acknowledgement, I have sent 2 emails of complaint, NOT AN ACKNOWLEDGEMENT FROM EITHER., I TRIED AGAIN TO SEND A COMPLAINT TO BT BUT IT WAS BLOCKED SAYING THERE WAS AN ERROR. WHAT DO YOU HAVE TO DO TO GET AN ANSWER FROM THIS SHOWER, IS THIS HOW THEY DEAL WITH COMPLAINTS?

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