BT

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Paul's complaint against BT

Paul Falkner

01/12/2014

Email Server Problem

Complaint against BT

BT have "sacked" Yahoo as an email provider and for over six months have been trying and failing to migrate their customers on to the new BT Mail platform. In my case this has meant that every week Yahoo wants me to reset my password to a new password. The complaint has not been dealt with. Loads of apologies but no fix at all. Last week they changed my p/w without permission, this week they re downloaded 10k+ emails from the server. I need ACTION not apologies.

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