BT

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chris's complaint against BT

chris rainbow

26/03/2015

FAULTY PHONE LINE MEANS A BAD HANG UP FROM BT.

Complaint against BT

being disabled and with a faulty phone line I rang BT 2pm on Friday and was told it would be sorted. 6pm ,having heard nothing I rang back,only to be told my complaint hadn't been logged and that engineers don't work weekends,they wernt interested that my life was in danger.monday 8am phone came back,with 2 messages from BT,who had rang Friday,on a phone,reported as out of order.i complained,but the didn't care.you are just put on hold listening to muzak and put through to someone in india,who doesn't understand me,nor me them. and I have now cancelled my BT contract ,after 37 years.my new contract comes from Yorkshire and is cheaper

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