BT

1.00 stars

455 Reviews

Broadband silhouette

COMPARE THE BEST TV & BROADBAND DEALS

jonathan's complaint against BT

jonathan Hall

11/03/2015

In Contract - No customer care for you!

Complaint against BT

I was told today by British Telecom that because I'm in contract for another 12 months and therefore not eligible for a replacement wireless router thats broken and "the system" wouldn't allow them to send me a replacement - however if I renewed my contract for a further 24 months they'd be happy to send me a router. They didn't even give me one the last time I renewed but that doesn't count! I have a business contract spending £130 plus a month. A router costs £90 for me to buy so much much less for them Im sure.

  • supporters 0

BT has not yet responded

  • Comments (0)
400 characters

454 other reviews of BT


loader