BT

1.00 stars

455 Reviews

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fay's complaint against BT

fay sweet

17/01/2015

Tragic rural broadband speeds

Complaint against BT

This is a long runner... almost 2 years of complaints and no resolution. My BT broadband speeds are so slow I often can't even run a test. Today the download rate is 0.4mb. The tragedy is that my village in Suffolk has a 'cabinet' to boost local speeds, but I am not connected... despite regular requests to BT. Apparently I live on the wrong lane!! I would like to run my business from here, but that's clearly impossible. Many of my neighbours, including lots of people running businesses, all have the same problems. We are fed up!

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