Carphone Warehouse

1.00 stars

38 Reviews

GBP silhouette


Molly's complaint against Carphone Warehouse

Molly partridge


Carphone Warehouse making customers overdrawn on free items

Complaint against Carphone Warehouse

Ordered a free Samsung phone (the e1200) and was told by the website only to enter card details for verification purposes. First email came confirming the order for £0 but next two sneakily added on a £15 charge for a top up not requested - as seen in first confirmation email! Made me overdrawn with my bank and have been missold! Surely it's not legal for them to do this: say an item is free on the website but charge after?!

  • supporters 0

Carphone Warehouse has not yet responded

  • Comments (0)
400 characters

37 other reviews of Carphone Warehouse