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[User Deleted]'s complaint against Carphone Warehouse
Warranty not honoured
Complaint against Carphone Warehouse
I recently brought in my Samsung S4 for repair and they told me they would repair it under warranty. After a couple of weeks, they text messaged me saying that the phone cannot be repaired due to moisture damage. I am extremely disappointed as I had not dropped my phone in water at all and the phone was damaged after regular charging. I argue that this is a manufacturering fault to allow a phone to become faulty just from charging.
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