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Iyabor's complaint against Aerialforce
Complaint against Aerialforce
I booked with this company to have my 55inch tv wall mounted. The engineer came and after putting a hole right through my wall he then proceeded to put my tv up on my plasterboard wall with normal everyday screws, which he swore was sufficent to hold my tv. The next day I came home to find my tv hanging of the wall with parts of my wall hanging with it. Another engineer came out as confirmed that the tv should not have been put up with those ‘normal’ screws as the wall is plasterboard. I now have to plaster my wall andrepaint it and Aeriaforce are only offering £50 back to me. As the install was completed incorrectly with safety issues as well, I am requesting a full refund from them which they are not willing to offer.
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