EE

1.00 stars

144 Reviews

Broadband silhouette

COMPARE THE BEST TV & BROADBAND DEALS

Jaime's complaint against EE

Jaime Vasquez-Castro

04/03/2015

EE Customer Service DOES NOT EXIST. [Fibre Internet & landline customer]

Complaint against EE

Lost both landline phone and fibre broadband service suddenly : Rang EE waiting every time over 35 min (on the VOIP India based centre) listening to dreadful music and then having language miscommunication issues to be invariably cut off after 60 min talking with no solution; to start all over again. Their remote system testing; they claimed adamantly it is my responsibility to pay an engineer to come and assess fault. On top of that I need to wait 6 days because no engineer available earlier. So all the hours spent reporting fault and the nearly week so far without phone or internet: Horribly frustrating.

  • supporters 0

EE has not yet responded

  • Comments (0)
400 characters

143 other reviews of EE


loader