EE

1.00 stars

144 Reviews

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Renée's complaint against EE

Renée Davel

10/08/2016

Insurance cover was not explained

Complaint against EE

The insurance provided only supplies reconditioned phones and not like for like. I bought my contract 2 days ago and dropped my new phone and broke screen. Called EE insurance and they want to charge me £100 and replace with an old phone! I never got the insurance policy nor did the advisor tell me about the excess not the fact that it is not like for like.very upset!

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