EE

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Kulwinder Singh's complaint against EE

Kulwinder Singh Atwal

13/12/2016

Ordered Iphone 5 initially - tried to change it with Iphone 6 but was disallowed

Complaint against EE

Had ordered I Phone 5 but within one week I decided to change it with I Phone 6 because I was not happy with the I Phone features (size, look and its feel). However the suppliers (EE Ilford) refused to entertain me in any way. I feel that this is a gross misconduct and extremely poor customer's care response. I am utterly distressed with the hand set I have been made to own for 2 years. I believe that I should be allowed to exchange the phone with the one of my choice i.e. I Phone 6, the phone that I will enjoy and cherish. The phone I have feels like a dead weight in my pocket. That is how I fee right now.

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