EE

1.00 stars

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Dana's complaint against EE

Dana Barlwv

24/12/2017

Overcharged for phone calls

Complaint against EE

EE charged me £220 for going over my minutes. I received one text when I reached 500 minutes but haven’t received any other warning by text. I live in an area where signal isn’t good anyway so I don’t actually get what I pay for, the signal isn’t as good as it should be. I called EE and asked how come they cap data but not minutes but they had no answer. They were willing to waive £60 only. I’ve never gone over my minutes and never received all of the texts they say they sent.

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