Lycamobile

4.00 stars

53 Reviews

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Muawiya Haruna's complaint against Lycamobile

Muawiya Haruna Usman

28/05/2015

[LAPSED] (SHORTAGE OF 1900 MINUTES):1100 MINS.FOR £40 BUNDLE TO CALL NIGERIA INSTEAD OF 3000MINS

Complaint against Lycamobile

I am a regular Lycamobile Customer since I came to UK. Every month I subscribe for £40 bundle plan for Nigeria call. On the 26th May, 2015 I Subscribed for £40 bundle for Nigerian online. To my greatest surprise I was given 1100 minutes instead of the usual 3000 minutes. Therefore I passionately appeal to the appropriate authorities to look into the issue for the correction.That is to make up the minutes to 3000 as usual. Best wishes,

  • supporters 0

Lapsed. Muawiya Haruna has not responded in 90 days

  • Comments (2)

Lycamobile Support | | VERIFIED

Hi Muawiya, thank you for your patience. You can use your Lycamobile to call Nigerian landlines from 1p/min and 5p/min to landline with our Saver International Rates. We currently offer a bundle with 400 minutes for £20 and 900minutes for £40. Please feel free to contact us tweeting @Lycamobile. We are here to help.

Lycamobile Support | | VERIFIED

Hi Muawiya, thank you for your patience. You can use your Lycamobile to call Nigerian landlines from 1p/min and 5p/min to landline with our Saver International Rates. We currently offer a bundle with 400 minutes for £20 and 900minutes for £40. Please feel free to contact us tweeting @Lycamobile. We are here to help.
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