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Dorota's complaint against Lycamobile
[RESPONDED] No confirmation email from Lycamobile
Complaint against Lycamobile
I purchased a sim card online yesterday and received confirmation from Paypal, but no email from Lycamobile. No response to my emails. When I rang, after 30 minutes of waiting, I was told they would "re-send" the email. Have not received it (even checked my spam). Not impressed with customer service. I am now considering cancelling my order as I'm afraid it may not arrive on time and I am going away for Christmas. I need to get a response asap as I may need to look for an alternative.
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Lycamobile Support | | VERIFIED
Dorota Brach | | VERIFIED