Lycamobile

4.00 stars

40 Reviews

Broadband silhouette

COMPARE THE BEST TV & BROADBAND DEALS

mariana's complaint against Lycamobile

mariana plesca

19/10/2017

[RESPONDED] Thieves Company-Stay away

Complaint against Lycamobile

Order a new number + bundle with the intention to use it for a month only. When registered the card on line they managed to impose automatic renewal. I did not check that button myself nor see it to uncheck. They managed to charge £100 from my account till I realised. Contacted customer service and the are saying is my fault even though the card have not been active for 4 months now. I feel as if it had been stolen from me.

  • supporters 0

Lycamobile has responded

  • Comments (2)

Lycamobile Support | | VERIFIED

Please accept our apologies for this experience Mariana. This is a very unfortunate incident. Would you be able to contact us on Twitter or Facebook to follow this up?

mariana plesca | | VERIFIED

I do not have an account for any of the sites mentioned above. Would you please resolve this issue?
400 characters

39 other reviews of Lycamobile


loader