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dele's complaint against Lycamobile

dele ola


[LAPSED] What happens to the 1600 minutes £20 deal

Complaint against Lycamobile

I have been using lycamobile for several years, and I quite love the fact that they are good value. I recently renewed my auto top up for £20, expecting to get 1600 minutes, but to my surprise my auto top up returns void. I was informed that I need £25 to get 250 minutes. Lycamobile what is going on, please return the much loved deals or are you now too big a company to think of your customers.

  • supporters 0

Lapsed. dele has not responded in 90 days

  • Comments (1)

Lycamobile Support | | VERIFIED

Hi Dele, thank you for your message. I’m afraid the plan you mention is no longer available and we are currently offering these plans with minutes to call Nigerian landlines and mobiles, valid for 30 days: - Nigeria 10 for £10 with 100 minutes – Dial *139*2029# to activate - Nigeria 20 for £20 with 250 minutes – Dial *139*2030# to activate
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