MTN

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Michelle's complaint against MTN

Michelle Nel

28/06/2016

Reference number given apparently useless

Complaint against MTN

In August 2015 I cancelled my MTN contract - which was on a month-to-month basis at the time - in an MTN shop, Riverside Mall, Mbombela. I received a reference number as confirmation #132183169. However, I kept on receiving accounts from MTN. I queried it with MTN and no feedback was given; now I am handed over to a recovery company who keeps on harassing me, refusing to accept my explanation/facts.

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