IMImobile

3.00 stars

35 Reviews

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[User Deleted]'s complaint against IMImobile

[User Deleted]

08/11/2016

[LAPSED] Charged £117.00 for 26 messages @ 4.50 per time

Complaint against IMImobile

I have always had a block on my account for premium rate messages for the past 10 + years so how this has occurred I have no idea but 87066 number has billed my Vodafone account for 26 premium rate msgs from April 2016. I have contacted Vodafone who assure me that there is a block on my account so how they have managed to get this amount of money I am totally bemused. I would like this money refunded back to me as I do not support this service and have never subscribed using my mobile phone.

  • supporters 0

Lapsed. [User Deleted] has not responded in 90 days

  • Comments (1)

Chris Bennett | | VERIFIED

Hi, We can assist in resolving this complaint for you. IMImobile are a software and technology company, in the mobile billing space we provide a billing gateway between merchants and mobile networks. 87066 is a shortcode that the merchants using our gateway use. Please start by contacting us on [email protected] and we will respond promptly. Kind regards, Chris Bennett
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