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Michele's complaint against IMImobile
[RESPONDED] Unwanted text message costs £4.50 just to receive it!
Complaint against IMImobile
My son who is 11 years old has received an unwanted text message on his phone which has been charged to me as the account holder at £4.50. I contacted Virgin, my mobile supplier who gave me a phone number (03330030581) to call to get a refund. However even when I do get through on this number, it doesn't allow me to speak to a human being. After some investigation online, I have found your number (01494750500) yet again after several attempts, I cannot get through to speak to anyone. I am absolutely disgusted that you have allowed such an amount of money to be charged for receiving a text message!
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Chris Bennett | | VERIFIED