O2

1.00 stars

58 Reviews

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david's complaint against O2

david stainsby

20/03/2015

02 billing addressed want credit for April taken off current March bill as your mistake not mine.

Complaint against O2

I recently got my 02 bill £49.10 & was in shock as usual bill £25. I phoned up and found a computer glitch had added an extra bolt on tarriff I didn't want. So because of this my account bill £49.10 I made an issue. I was credited £25 in credit for bill in April so I'd not have to pay April bill.due to credit. However I'd rather they tuch the £25 off the £49.10 March phone bill and I pay the other £24.10 on Tuesday 24th March. As can't afford to pay £49.10 on Tuesday 24th and it's there mistake so this should be done. However as bills been issued apparently I've to pay £49.

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Want some extra months free bill.
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