O2

1.00 stars

58 Reviews

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Smolley's complaint against O2

Smolley Gosho

25/04/2016

Demand of Payment of account for any old mobile number reported closed 3 years ago

Complaint against O2

3 years ago I reported my phone that I was no longer using that line due to an accidental damage to it. So last year around August O2 wrote me demanding a payment up to £300 for that closed mobile line. I called them so many times and they were not helpful, but they said someone was using that line. The told me they did not have any information saying that I closed that account. After that they send me another bill amounting upto £700 and I spoke to them and they said I will have to pay that money. I told them that I did not have that number and I was not able to pay for an account which I did not know after 3 years. So that issue still not resolved up till now.

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