O2

1.00 stars

57 Reviews

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William's complaint against O2

William Higson

15/05/2016

Mobile phone call from O2 to Turkey while on holiday about upgrading.

Complaint against O2

My contract is near the end of a 2 year deal and I was called by O2 about upgrading at 9 pm Turkey time. I complained to the caller I was on my holidays and I was in the hotel piano bar which was playing live music and I had a problem hearing the caller. I received my bill by email and to my surprise I was billed £25.22 excess because of the O2 caller calling me.

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